Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the services of Golden Mehendi Designer, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Golden Mehendi Designer provides professional mehendi (henna) and makeup services including but not limited to:
- Bridal mehendi and makeup services
- Engagement mehendi and makeup
- Festival and party mehendi
- Arabic and Indo-Arabic mehendi designs
- Simple and casual mehendi
- Custom mehendi designs
- Hair styling and saree draping
- Nail art and facial services
3. Booking and Appointments
3.1 Booking Process
- All bookings must be made through our official channels (website, WhatsApp, or phone)
- Advance booking is recommended, especially for bridal services
- Bookings are confirmed only after payment confirmation
- We reserve the right to refuse service at our discretion
3.2 Appointment Changes
- Changes to appointments must be made at least 24 hours in advance
- Last-minute cancellations may incur charges
- We will make every effort to accommodate rescheduling requests
4. Payment Terms
4.1 Pricing
- All prices are subject to change without prior notice
- Prices may vary based on design complexity and location
- Additional charges may apply for special requests or travel
- Custom designs are quoted separately
4.2 Payment Methods
- We accept cash, UPI, bank transfers, and digital payments
- Advance payment may be required for certain services
- Full payment is due upon completion of service unless otherwise agreed
4.3 Refunds
- Refunds are provided only in case of service failure on our part
- No refunds for completed services or client cancellations
- Refund requests must be made within 24 hours of service completion
5. Service Terms
5.1 Service Quality
- We strive to provide the highest quality services
- Results may vary based on individual skin type and conditions
- We use high-quality, safe products and materials
- Allergic reactions, though rare, are the client's responsibility
5.2 Duration and Touch-ups
- Service duration estimates are approximate
- Complex designs may take longer than estimated
- Touch-ups are included only for bridal packages
- Additional touch-ups may incur extra charges
6. Client Responsibilities
- Arrive on time for scheduled appointments
- Provide accurate information about allergies or skin conditions
- Follow aftercare instructions for best results
- Maintain cleanliness and hygiene during service
- Respect our staff and maintain appropriate behavior
- Provide a suitable workspace for home services
7. Health and Safety
7.1 Allergies and Medical Conditions
- Clients must inform us of any allergies or medical conditions
- We are not responsible for allergic reactions to disclosed ingredients
- Pregnant women should consult their doctor before services
- We reserve the right to refuse service for health reasons
7.2 Hygiene and Safety
- We maintain strict hygiene standards
- All tools and materials are sanitized between clients
- We follow health department guidelines
- Clients must inform us of any contagious conditions
8. Intellectual Property
- All designs and techniques are our intellectual property
- Clients may not reproduce or copy our designs for commercial purposes
- Photographs of our work may be used for our portfolio
- We respect client privacy and will not share personal information
9. Limitation of Liability
Golden Mehendi Designer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
10. Force Majeure
We shall not be liable for any failure or delay in performance under this agreement which is due to fire, flood, earthquake, elements of nature, or acts of God, acts of war, terrorism, labor strikes, or any other cause which is beyond our reasonable control.
11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
12. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify clients of any significant changes. Continued use of our services after modifications constitutes acceptance of the new terms.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts in [Your City], India.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Phone: +91 6206957650
WhatsApp: +91 6206957650
Email: info@goldenmehendi.com
Business Hours: Monday-Sunday, 9:00 AM - 8:00 PM
15. Acknowledgment
By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. These terms constitute the entire agreement between you and Golden Mehendi Designer regarding the use of our services.